Guide

What Happens After You Send Us a Deal

The steps between your brief and a finished output: what we ask for, how long it takes, what comes back in the room, and what we do not produce.

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You send an address, a list of addresses, or a territory with your constraints. We ask the questions your brief left open, plan the steps, gather the data, and write the work into the room — the figures, the sources behind them, and which numbers are assumptions. Most jobs land within the hour. We do not send files.

Step 1. You send the subject

An address, a list of addresses, or a territory, plus the constraints that matter — budget, size, target yield. Most jobs need nothing else. Two do: Pitch Deck and OM need a trailing-twelve operating statement, and will not start without one.

Most people send very little: the median client message is 43 characters, a task stated under time pressure rather than a specification. That is enough.

Step 2. We ask you the rest

The conversation is an interview, not a form. Expect a few questions after your first message: the asset type, the size, what you are trying to decide. Most people answer in a line or two. Without the asset type or the size the job does not start well, and asking is faster than guessing.

You can upload files, and most working conversations include one. Reading inside them is weaker: an arbitrary spreadsheet, a shared drive file or a link to a listing page often will not be parsed. If a number matters, type it into the message as well.

Step 3. The system plans the work and runs it

The job is broken into a chain of steps. Data is gathered from registry, transaction and open sources. The result is written into the room where you started, with the figures and where each came from.

Measured over the last 30 days to 14 September 2026, the median run took 48 minutes for a Value Opinion, 37 for a property longlist, 34 for comparables, 20 for a feasibility calculation or a BOV across addresses, and 13 for best-use scenarios. The 90th percentile is the number to plan around if you have a meeting: 104 minutes for a Value Opinion, 81 for a longlist, 142 for a feasibility calculation. The tails are long; if you need a commitment rather than an estimate, ask and you will be given the slow end.

Step 4. What comes back, and where it comes back

A written answer, in the room, every time. About six runs in ten also produce an interactive report on screen with the figures and their sources. A slide deck comes from one job only — the BOV across addresses — about one run in five.

Since 1 January 2026, 9,043 of 12,542 runs returned text in the room and nothing else. That is what the work normally looks like.

What does not come back is a file in your inbox. There is no attachment, no PDF, no PowerPoint, and no report page you can send to someone else. PDF export has happened three times in this product's history; PowerPoint export never. Report sharing is switched off — six share links exist in the whole history of the system, two of them revoked, so any Titleman link you were sent previously no longer opens. The automated spreadsheet export does not work either: the product's own field for a downloadable workbook was empty on all five of its own showcase samples, checked twice, on 10 and 11 September 2026. Where a client received a working spreadsheet from us this month, a person on our side built it by hand and the letter said so.

Step 5. What gets checked before you see it

This is the shape of a finished underwriting deliverable — a 416-unit apartment property in Tampa that our own analysts modelled from county records, not from a client file. The workbook has six tabs, and the last one classifies every number in it as sourced, assumed, or computed — nothing else is allowed on that tab. The debt tab runs both a loan-to-value test and a debt-service-coverage test every time and states which of the two bound the loan, because that decides how much equity the deal needs.

The first draft of that model was wrong. It returned a 53% levered internal rate of return, a 6.36x equity multiple, and a debt service coverage ratio of 2.98x — because it had priced the building at its county tax assessment instead of at what its own income supports. Price and income sat on different bases, and the arithmetic reported the gap as return. After the fix, two independent recalculations of the corrected model agreed to the cent on every output, and put the internal rate of return at 8.66% and 8.7%.

Four checks were then built into the file itself rather than a cover note: a going-in yield outside roughly 3.5–9%, an exit capitalisation rate priced tighter than the going-in rate, a coverage ratio above 2x, and an operating expense ratio below 40% for Florida product. Each of those had fired on the bad draft.

That example carries its own limit, stated on the tab where it matters: no rent roll and no trailing-twelve operating statement for that building was ever seen, so every rent, vacancy rate, expense line and both capitalisation rates in it are assumptions. A model is a checked structure until your own numbers go into it.

What the output is

Our figure is an opinion of value. It is not an appraisal and we hold no appraisal licence. Where fewer than three comparable sales are available, the output is a range rather than a point, and says so.

What we need from you, and what happens if you cannot provide it

Your own documents. A rent roll or a lease expiry schedule cannot be built from public sources. If you cannot share them, we will run everything else and mark those lines as assumptions for you to overwrite, rather than invent them.

A property inside our coverage. 42 US states are registered and nine are not covered at all, South Carolina among them; a territory search outside the registered states does nothing. Texas is covered, but does not disclose transaction prices — the state's rule, which no vendor fills, so Texas sale prices are not available here. The system will not reliably warn you that a subject is outside coverage, so ask before you run.

A question we are allowed to answer. The analysis does not apply your jurisdiction's rules on tax, tenure or measurement — that pack does not reach the model, in any country. We do not give legal or tax advice. We also cannot return current advertisement listings with links; we work from registry, transaction and open data.

What happens to what you send

Your material is isolated to your own account and nothing is pooled with another firm's. Accounts are individual: there is no shared firm workspace and no administrator view, so work is passed on by sending it. Runs execute through third-party model providers, six of which hold credentials in our production system. We have no training pipeline and do not train on client material; what each provider does under its own API terms is a separate question, and we would rather come back with the specifics than give a blanket assurance.

If something does not arrive

If you typed something and nothing happened, tell us. That is a known failure at our door rather than a mistake at yours, and the first thing we check is whether a run ever started.

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